Praise & criticism: complaint form
Quality is our most important principle. Should you however have reason to complain, please let us know.
We shall look into the matter immediately.
Report complaints
Praise & criticism: complaint form
Quality is our most important principle. Should you however have reason to complain, please let us know.
* Please quote the best before date and the batch number.
- You will find the best before date on the front of the packaging or on the label on the back.
- You will find the 6-digit batch number near the best before date.
- Please then complete the contact form on the left. Please give the reason for your complaint in the “Your message“ field.
- If you have a complaint but cannot find a batch number, please call our service telephone direct at: +49 (0)5423/966-310
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